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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of lorrie fritts

lorrie fritts

October 10, 2025

5  out of  5
rating by lorrie fritts
"Really good! Loved both the women I spoke to."
We responded:
"Thank you Lorrie! "
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Art C

September 17, 2025

5  out of  5
rating by Art C
"Thanks for the great service"
We responded:
"Thank YOU Art!"
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Jordan McKague

September 16, 2025

5  out of  5
rating by Jordan McKague
"We have had nothing but a great experience with Doug. He has given us the beast rates possible over the years and has quickly helped us out with anything we’ve ever needed."
We responded:
"Thank you Jordan! We appreciate you!"
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camy christ

September 16, 2025

5  out of  5
rating by camy christ
"Daniel was extremely through when it came to giving me a quote. I only had a few minutes to speak about a quote; within 30 minutes it was settled. By far the best experience I’ve had with insurance company. He was knowledgeable regarding to any question and concerns I had. He even offered courses making me eligible for a discount. Very impressed."
We responded:
"Thank you Camy! Daniel is new to our Team and we appreciate your feedback and business!"
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Mark Sulkin

August 31, 2025

5  out of  5
rating by Mark Sulkin
"Great service! Saved 35% compared to previous coverage"
We responded:
"Thank you Mark! Glad to help!"
Profile photo of Brad Berkebile

Brad Berkebile

August 12, 2025

5  out of  5
rating by Brad Berkebile
"Have always had great customer support and everyone at this agency is polite and knowledgeable about their products. always helps me when i need answers and eagerly assists me. Thanks y'all"
We responded:
"Thank you Brad! We appreciate your kind words and business! "
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Laura Kresmin

July 16, 2025

5  out of  5
rating by Laura Kresmin
"I have been a client for many years. Great service."
We responded:
"Thank you Laura! We appreciate you!"
Profile photo of Brenda LeFrois

Brenda LeFrois

July 16, 2025

5  out of  5
rating by Brenda LeFrois
"This is the best Start Farm agency if you want really great service experience ask for Melorie or Dawn. You will not find any better anywhere. You can always rely on them for all your insurance needs. Gotta love Melorie Dawn!!"
We responded:
"Thank you Brenda! We appreciate your comment and business!"
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Ernest Tyree

July 14, 2025

5  out of  5
rating by Ernest Tyree
"Malorie, is amazing and a total professional 2nd to none. Answered all my questions and put me at ease. Truly a great benefit to your office and your customers."
We responded:
"Thank you Ernest! We agree, Malorie is amazing! We appreciate your business!"
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Robert Bryant

July 3, 2025

5  out of  5
rating by Robert Bryant
"Dawn is the best. Always takes care of us"
We responded:
"Thank you Robert! Dawn is one of a kind! We appreciate your business!"
Profile photo of Selinda Mahan

Selinda Mahan

June 19, 2025

5  out of  5
rating by Selinda Mahan
"The agents are always quick to respond and handled my claim easily and well and worked closely with the collision company and the rental car company."
We responded:
"Thank you Selinda! We appreciate your business!"
Profile photo of Floyd McNeal

Floyd McNeal

May 29, 2025

5  out of  5
rating by Floyd McNeal
"Marlorie was informative and very patient we have been discussing different policies for a few months and she is as honest and personable as the 1st conversation!!"
We responded:
"Thank you Floyd. We hope to earn your business! "
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Tracy Reil

May 29, 2025

5  out of  5
rating by Tracy Reil
"I just want to say thank you to Doug turgeon /State farm for great customer service Jessica you've always been a great agent anything I needed, you always took care of me anytime I send a text to the phone number they always got back to me in a timely manner."
We responded:
"Thank you for your kind words Tracy! We appreciate you!"
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Ronald Snee

May 16, 2025

5  out of  5
rating by Ronald Snee
"Malorie is fantastic to work with."
We responded:
"Thank you Ronald! We think she is fantastic too. Thank you for your business!"
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Destiny Pointer

May 12, 2025

5  out of  5
rating by Destiny Pointer
"she was very nice and patient with me. asked all question to my understanding. thanks"
We responded:
"We appreciate you taking the time to post a review Destiny! We appreciate your business too!"
Profile photo of KATHRYN MARCHMAN

KATHRYN MARCHMAN

May 8, 2025

5  out of  5
rating by KATHRYN MARCHMAN
"everyone at this office is amazing!!!"
We responded:
"Thank you for your kind words Kathryn! We appreciate your business!"
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Dave Edwards

April 29, 2025

5  out of  5
rating by Dave Edwards
"Great information to make me feel good on keeping my current policy!"
We responded:
"Thank you Dave! We offer all the discounts we can and appreciate your business!"
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Lavan Webster

March 24, 2025

5  out of  5
rating by Lavan Webster
"been with them many years"
We responded:
"Thank you Lavan! We hope for many more! We appreciate your review and business!"
Profile photo of Violet Chambers (Vee)

Violet Chambers (Vee)

March 24, 2025

5  out of  5
rating by Violet Chambers (Vee)
"GAVE GOOD QUOTES"
We responded:
"Thank you Vee! We appreciate you!"
Profile photo of Margaret Morgan

Margaret Morgan

March 23, 2025

5  out of  5
rating by Margaret Morgan
"i worked with Stanley Olds in Doug Turgeon's office. He was a delight to work with and he answered every question with concise clarity to help me with my decision to change my home owners and auto insurance coverage. Thank you, Stanley, and State Farm."
We responded:
"Thank you Margaret! We think Stanley is awesome too! We appreciate your business and look forward to serving you."
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Cynthia Cook

March 20, 2025

5  out of  5
rating by Cynthia Cook
"Thanks for everything!"
We responded:
"Thank YOU Cynthia! We appreciate your business!"
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Mike Cook

March 5, 2025

5  out of  5
rating by Mike Cook
"I have been with this branch for 15 years and they have provided the best assistance quickly and clearly. Great to work with, highly recommended."
We responded:
"Thank you Mike! We appreciate your business and you taking the time to give us a review!"
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Juan Rodríguez

March 3, 2025

5  out of  5
rating by Juan Rodríguez
"Excellent 👍👍👍"
We responded:
"Thank Juan! We appreciate you!"
Profile photo of Bice

Bice

February 23, 2025

5  out of  5
rating by Bice
"One word….Awesome!!! Both Malorie and Jessica have been amazing and always incredibly helpful! The level of Customer Service they both provide is second to none and that means a great deal, especially today when Customer Service on any level is nearly nonexistent. Thank you for what you do!!"
We responded:
"Thank you Melissa! We think Malorie and Jessica are awesome too! Thank you for your business!"
Profile photo of Shirl Norris

Shirl Norris

February 22, 2025

5  out of  5
rating by Shirl Norris
"My call to Doug Turgent’s office was answered by Jessica who was friendly, listening to my needs and advised me how to get my request completed. Thank you for all your help."
We responded:
"Thank you Shirl! We think Jessica is a star too!"